Cultivating a Customer-Centric Approach
At the heart of Amazon’s product management reasoning is an unwavering spotlight on customer satisfaction. Product managers can anticipate and meet consumer expectations by prioritizing customer needs rather than just reacting to market developments. Amazon incorporates client feedback into every stage of product development to ensure customer satisfaction. This reduces customer dissatisfaction and increases loyalty.
https://www.skutrue.com/inside-product-management-at-amazon-strategies-and-insights/
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